Frequently asked questions
Help Center
Passionate about solving problems through creative communications. delivering powerful Digital & App innovation solutions powered by AI.
Yes, naturally both are available and even more. This helps to keep our business relationship transparent, safe and organized.
With every project we take on there are always:
- Detailed proposal incl. deliverables, scope of work, time and cost
- Invoice
- Terms and Conditions
- Non-Disclosure Agreement
- Project sitemap
- Layout cut
- Visual draft
Yes of course we will help you and it is for free! Let us know and we’ll be glad to help within 24 working hours.
It depends on the changes you require. We perform minor changes FREE of charge. However, if the time taken for these changes exceeds 1 working hour we would prepare a written proposal for it containing project plan, scope, costs, and terms and conditions.
What if I want upgrades or changes to a projects that have been developed by another agency? Yes, we do work on projects developed by other vendors. However, such projects take longer to redo/modify along with variable costing factors.
Yes of course! Nevertheless only to clients who hire us to develop or modify their websites. We do not provide “pure hosting services” and yet we can certainly guide you or eventually help to setup your hosting, email accounts, database, etc.
Of course this would be possible. We like to play fair so once our job is done you are free to put your source code wherever best for you.
Yes we do and we are extremely good in that. Actually all our packages include FREE basic search engine optimization (SEO).
We can execute advanced SEO too. For advanced SEO we have different packages depending on your targeted keywords, your current web site code, etc. Let us know and we will be happy to explain in detail !
Here is a list of our main services:
- Cloud Enablement
- Microsoft Power Platform & Dynamics 365
- Web & Mobile App Development
- Microsoft Azure
- Custom Software Development
- Tech Consultancy & DevOps
- Experience Engineering
- Staff Augmentation
To learn more about each service, please visit our services page.
We prefer to work on open-source technologies which have a bright future. Specific technologies are, React, JavaScript, Python, PHP, MySQL, WordPress, and many more.!
It is against our policy for us to fool you that we have a custom made content management system named SuperTurboCMS etc in order to justify the need to spend more of your money when in fact we are using freely available open source CMS. Open-source technologies are cost-effective and supported by the community of developers worldwide. Nevertheless, we can accommodate your technology preference based on your requirements. In case we feel that we cannot do the job for whatever reason we are upfront about it. Quality, Ethics and Transparency drives our business!
The development process depends on the package you choose and your requirements. A typical project can take between 25 – 35 working days. However, this is our net development time and in most cases projects last for longer due to our clients feedback or approval time. To get an accurate timeline for your project, contact us with your requirements.
Oryx Media’s pricing is transparent and simply packaged. We have nothing to hide so below is what we typically charge for a variety of design & development project types based on our standard business process. Please view our ranges.
We do not charge per number of pages nor based on the size of the company because such charges are often misleading and tricky and we run an honest operation. We respect our clients’ time and money.
If you are not sure about your requirements, just let us know. We will be happy to assist you!
And how do we charge, what is our payment policy?
Small and Medium sized projects: 50% when work starts. 25% before programming starts, remaining 25% followed by deployment of completed project.
Large or Bespoke design & development application projects: 35% when work starts. 35% on a mutually agreed intermediate milestone and 30% remaining followed by deployment of completed project.
Occasionally we are asked about doing work before we are paid. Please note that this is not ever an option. Please feel free to peruse our reasons.
Regarding payment methods you will find us flexible. We accept credit cards, cash, cheque and bank transfer or even barter if your offer fits our needs.
If you are unclear which services you require, just let us know. We will be happy to assist you!
Simple and easy. We welcome you to have a look at Oryx Media portfolio and then contact us and we will show you our recent projects too!
Yes, we do and very often! Distance is no challenge in today’s virtual world.
Oryx Media team is using the latest technologies to bring you the whole process of web development straight to your monitor enabling you to have a real time possibility to review your project in development.
We provide 24 hour virtual support online by email, phone, chat (MS Teams, WhatsApp, Email).
We follow the same business practice that we use for all our clients:
- Enquiry
- Our proposal
- Your approval
- 50% down payment
- The first cut (draft design/project)
- Your feedback followed by your approval
- Rework according to your specifications, development & testing
- Your balance payment followed by the deployment
We are as effective and responsive as your local team and we would like to show you how even better we are!
Online Assistance.
Our team is always available to help you efficiently develop the right technology solution.
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